A: To find your Facebook User ID: Go to the Facebook Solitaire game page: apps.facebook.com/solitairedeluxe/ Click the 4th red long rectangular box on the far right marked “Help.” Note: Do not click the yellow box on the very bottom of…
A: To find your Facebook User ID: Go to the Facebook Solitaire game page: apps.facebook.com/solitairedeluxe/ Click the 4th red long rectangular box on the far right marked “Help.” Note: Do not click the yellow box on the very bottom of…
A: Giveaways and contest are held on our Facebook and Twitter and the prizes are Free Rewards Credits. If you ever want to earn some free Rewards Credits between gameplay, check out our Solitaire Deluxe Facebook page or follow us…
A: Rewards Credits are earned during gameplay. You can use the earned Rewards Credits to download items from the Rewards Store. You can also use Rewards Credits among all Mobile Deluxe games, as long as you use the same username…
A: We recommend that you register an email address. Registering an email address will make it easy to retrieve your user information. This information comes in handy when you replace your device or when you upgrade to a new device…
A: We recommend that you register a username to ensure your downloaded and purchased items are saved. If you need to re-install a Mobile Deluxe game, just sign back in as an Existing User with your registered username and your…
A: Please contact customercare@mobiledeluxe.com with your username and we’ll retrieve your password.
A: Select the “Retrieve Password” button on the Support page to retrieve your password. If you’re not able to locate your username through the “Retrieve Password” screen, please contact customercare@mobiledeluxe.com.
A: Application Updates are update items provided for all customers. Each game has its own set of update items. For example, Solitaire Deluxe application update items are Backgrounds and Cardbacks, Tournament Blackjack update items are Card Decks, Casinos, and free…
A: If you are using the “Stretch to fill screen” feature on your Tablet, this will cause the “Not Compatible” error to appear. If you are receiving this error and you do not have “Stretch to fill screen” enabled, please…
A: If you get an error when trying to install Big Win Slots, restart your Android device then launch try installing Big Win Slots before launching any other applications manually. If you continue having trouble installing Solitaire Deluxe, please contact…